An AI that answers your restaurant's phone

The phone rings.
Nobody has to stop.

HavnLine picks up your restaurant's calls, takes the order off your real menu, and sends it straight to your kitchen — so your host, servers and cooks never have to drop what they're doing.

7 days free, then $99/month + 3% per paid order. Cancel anytime.

Tony's Pizzeria · main line
Answered by HavnLine
(845) 555-0142 · 7:12 PM
Order so far
  • 1× Large Pepperoni Pizza
  • 1× Garlic Knots
  • 1× 2-Liter Coke
Total$28.75
Sent to the kitchen
Nobody left the floor
Without HavnLine, your host…

Leaves the door to grab the phone — the walk-in party waiting to be seated just gets ignored.

Without HavnLine, your server…

Steps away mid-table to take a phone order — the table in front of them notices, every time.

Without HavnLine, your cook…

Comes off the line to grab a handwritten order — and the ticket already in front of them slows down.

The fix

Same number. Same ringing phone. A different person answers.

Keep your existing number. When it rings, HavnLine takes the call off your real menu, every time — and your team stays exactly where they're needed.

  • Your host stays at the door
  • Your servers stay with their tables
  • Your cooks stay on the line
  • Every order lands in the kitchen, written down right

Hear it for yourself

What an actual order sounds like — and where it lands

A real exchange off a real menu, no scripts — then straight to your kitchen printer, exactly like a walk-in or online order.

The call
CallerHey, can I get a large pepperoni pizza and an order of garlic knots?
HavnLineYou got it — one large pepperoni, one garlic knots. Anything to drink, or any other sides?
CallerYeah, add a 2-liter Coke.
HavnLinePerfect. So that's a large pepperoni, garlic knots, and a 2-liter Coke — comes to $28.75 for pickup. Sound right?
Kitchen ticket
ORDER #1042PICKUP
1x Large Pepperoni Pizza
1x Garlic Knots
1x 2-Liter Coke
Total$28.75
Waiting for the order…

Same format your kitchen already reads. The customer gets the details by text.

  • Pairs with a tablet in your kitchen in minutes
  • No POS account or item mapping required
  • Prints to your kitchen printer automatically
  • Shows up on your Orders dashboard either way

Built for restaurants

If you take phone orders, this is for you.

Pizzerias Burger Joints Casual Dining Cafes Diners Food Trucks Bakeries Delis …and any restaurant that takes calls

What it actually does

A great order-taker — without the payroll.

Answers every call, day or night

Picks up right away, 24/7 — during the dinner rush, on your day off, when three lines ring at once. No hold music, no voicemail.

Takes the full order

Asks about sizes, toppings and anything to leave off, keeps track of every item, then reads the whole order back with the total before placing it.

Learns your menu in minutes

Import it from your website, a photo, or pasted text. Prices, add-ons and day-or-time specials come along.

Texts the customer

The order details and payment link go out by text right after the call — nothing for your staff to send.

Sounds like a real person

A natural voice you pick, short conversational replies, and never a “press 1 for…” menu.

Hands off when it should

Refunds, complaints or anything it isn't sure about get passed to your phone or logged for a callback. It never guesses.

Live in three steps

Most owners are set up the same day.

1
Tell us about your restaurant

Hours, address, and a photo or link to your menu — we build the rest.

2
Pick a voice and set the rules

Choose a personality, what it's allowed to do, and any house rules for orders.

3
Forward your line and go live

Keep your existing number or get a new one. Flip it on whenever you're ready.

Do the math

How much time does the phone take from your team?

Move the sliders to match your restaurant.

Your team gets back about
38 hours
a month — roughly $600 of paid time spent on the phone instead of with guests.
HavnLine: $99/month + 3% per paid phone order.

From real restaurant owners

What it's actually like to use HavnLine

We're still early — no reviews yet. If you're using HavnLine, we'd genuinely love to hear from you.

Leave the first review

Pricing

One plan. Everything included.

$99/month+ 3%per paid order

7 days free, then billed monthly. Cancel anytime.

  • Unlimited calls answered
  • Real phone order-taking off your menu
  • Sends straight to your kitchen printer
  • Automatic SMS order confirmations
  • Custom AI voice & personality
  • Escalation to you when it matters
How the 3% works
A $25.00 phone orderyou pay $0.75

Only on orders customers actually pay for, only after your free trial, and taken out automatically — no separate bill. No contract: cancel anytime from Billing.

Start your free trial

Questions

Before you get started

Will it sound like a robot?

No — it uses natural voices that sound like a person, not an old-school phone tree, and keeps its replies short and conversational.

What if it gets an order wrong?

It only orders off what you've actually loaded into your menu — it can't invent an item, a size, or a price. If it's ever unsure what a caller means, it asks instead of guessing.

Does it work with my POS?

It prints phone orders straight to your kitchen printer with our tablet app — no POS integration needed, and no per-item mapping to set up first.

What if a customer asks for something off-menu or gets upset?

It hands off to you instead of guessing. It never invents prices, items, or policies it wasn't given.

Do I need to be technical to set this up?

No setup scripts or prompt-writing. You tell us about your restaurant and menu, pick a voice, and forward your line — most owners are live the same day.

Do I need a new phone number?

No. Forward your existing restaurant line, or use a new one we provide.

What happens after my free trial?

You're billed automatically unless you cancel first. There's no contract — cancel anytime from Billing in your dashboard.

Can I control what it says?

Yes — personality, voice, and ordering rules are all yours to set. No prompt-writing needed.

The phone will keep ringing. Just no one has to stop for it.

Set up your AI order-taker in minutes. First 7 days are free.

Start your free trial

7 days free · Cancel anytime